Mass Mail sends to 0 users - Joomla! Forum - community, help and support


i never had use mass mail function before.  did, , nobody got e-mail.  tried again, , noticed said mail had been 'sent 0 users'.  have 250 registered users.  know why it's not finding them? 
thanks.

hi jlw,
perhaps answer quite simple.
i had problem occasionally; because forgot select recipient group :-[ e.g. "registered", "author", etc or whenever want include child group, have make sure "mail child groups" checked.
hopefully solves problem.





Comments